Terms and Conditions

All contracts for these tours are made with Reality & Beyond Ltd, Quenington Old Rectory, Cirencester, GL7 5BN registered in England No 4085232 and are subject to the following booking conditions.

Cancellations

If you have to cancel your place on a tour please telephone us. All cancellations should be confirmed in writing, signed by the person who signed the booking form and acknowledged by us. If you cancel your deposit is not refundable. If the balance is not paid by the due date we reserve the right to cancel your booking and levy cancellation charges equivalent to 50% of the cost of the tour.

After the balance has been paid, refunds will be made as follows:

Notice of Cancellation
Before Departure

56-28 Days
27-15 Days
14-03 Days

Proportion of Tour
Cost Refundable

50%
25%
15%

No refunds will normally be made for cancellations received thereafter. Amounts not refunded by us may be recoverable under the terms of your insurance.

Insurance

It is a condition of booking that all tour participants have insurance.

Our Liability

We do not own or manage the aircraft, accommodation or other facilities that form part of the tours advertised in this brochure. However, if any part of the tour is not provided to a reasonable standard we will pay your appropriate compensation as we accept responsibility for our employees, agents suppliers, and sub-contractors whilst acting within the course of their employment. This liability is restricted to matter not involving  injury, illness or death and is limited to twice the cost of the tour of the claimant. Transportation on aircraft, coaches trains or ships is subject to the conditions of carriage of the carrier, some of which may limit or exclude liability. In the case of carriage by air or sea our liability is limited by the appropriate international conventions.  If you or any member of your party suffers death, illness or injury as a result of any failure to perform or improper performance of any part of our contract with you, we will accept responsibility (providing that the employee, agent, supplier or subcontractor responsible was acting with the course of their employment) unless the failure to perform or improper performance was attributable to (i) your own acts and/or omissions; or (ii) those of a third party not connected with the provision of your tour and which was unforeseeable or unavoidable; or (iii) an event which neither we nor the supplier of the service in question could have foreseen or prevented even with all due care.

Travel Documents

Participants should be in possession of a valid 10 year UK passport for all overseas tours, with at least 6 months' validity remaining after the date of return. If you do not hold a British passport, please tell us when you book.

Accuracy of Tour Descriptions

Great care has been taken to ensure that descriptions, information and prices are accurate at the time of publication. Nevertheless, there may be times when a publicised facility or visit is withdrawn as a result of factors beyond our control. We will always endeavour to find a satisfactory replacement.